Clarika

Introduce your business and what you do there.

I am the regional digital marketing manager at a water pump manufacturing company.

What challenges were you trying to address with Clarika?

We needed to develop a digital platform that would allow plumbers and the general public to find the best product for their needs.

What was the scope of their involvement?

Clarika developed our platform as well as the user experience for it. They used agile methodologies, though I don’t know the specific technologies they used for the development. 

What is the team composition?

We worked with about six people. 

How did you come to work with Clarika?

I contacted different companies around the world. Some of the elements I was looking at were experience in the development of similar projects, pricing, and finally, experience working with international clients. 

I had worked with one of the members of Clarika before, which is how I first heard about them. I evaluated them along with these other companies and they were the ones that best adjusted to our needs. 

How much have you invested in them?

We spent $20,000.

What is the status of this engagement?

We started working with them in April and it took us about 2 months and a half to finish the project.

What evidence can you share that demonstrates the impact of the engagement?

Thanks to the platform we developed with Clarika, we’ve realized that these kinds of tools have been very useful. As a result, we’ve decided to develop more similar projects for more of our products. Our experience with them was very positive; we don’t work usually with external companies, and it was a great learning process. 

We haven’t launched the platform to our clients yet so we don’t have results on the impact in that sense yet but as for our collaboration with Clarika, it has been very successful.

How did Clarika perform from a project management standpoint?

They had to adjust to some of our schedules and processes, and we had flexibility with them too, so in that sense, it was an experience of mutual adaptation. They were very helpful at providing consulting and orientation for the project. The experience with Clarika was great.

Also, despite the time difference and different schedules, they were always available. We were able to adapt perfectly to it and to be even more efficient 

What did you find most impressive about them?

We were very satisfied with the results in general. 

Are there any areas they could improve?

There’s nothing I could say. We had very open communication and they were able to adapt and to comply with all of our needs. 

Introduce your business and what you do there.

My business is Calidad.ai. We’re a company that produces software for the pharmaceutical auditing and quality industry.

What challenge were you trying to address with Clarika?

At the moment, our company consists of three founders. While two of us have the ability to code and design, we also have day jobs. We wanted a consulting partner that could also serve as an affordable development team

What was the scope of their involvement?

Clarika initially requested descriptions of what we wanted to do. This was useful because we threw all of our ideas but requested an MVP. They helped us to scale the scope to an achievable project. Their team iterated on the initial concepts and produced better plans.

Clarika delivered UX designs, workflows, and mockups in InDesign. Their team first created wireframes, then primary designs, and then nearly the final design. They completed the bulk of the product design towards the end of the project, so it was an iterative process. Their team also worked on pieces of the infrastructure that are needed to support the application. They used Flutter because we want to do cross-platform development cheaply. They also created UML charts (unified modeling language) that we completed to work out the analysis.

What is the team composition?

About 5–6 people worked on this project including a developer, two designers, and a product coordinator. Another person popped in from time to time with business logistics.

How did you come to work with Clarika?

I searched online for companies with blog entries or references to the Flutter platform. I found a handful of consulting companies with that expertise. Clarika was the best fit given their expertise and location. They’re also nearshore and only five hours away from us.

During our introductory conversation, their team showed a completed application that involved similar goals and challenges to ours. They have a background in FDA compliant applications and that similarity to our project was particularly attractive to us.

How much have you invested with them?

We spent between $5,000–$10,000 on their services. They’re definitely less expensive than the other companies that I considered.

What is the status of this engagement?

We contacted Clarika in December 2019 and completed the project in February 2020. We renewed their contract to support the app’s development.

What evidence can you share that demonstrates the impact of the engagement? 

We wanted specifications and workflows for our application. We wanted designs that met our users’ expectations based on the feedback that we received. We wanted design demos to bring to users for more feedback as well as to put into the crowdfund to help generate income. Clarika provided exactly those products. We can share their designs and videos with users and integrate their work into slides.

How did Clarika perform from a project management standpoint?

Typically, they sent us questions via email with plenty of time for us to prep our response before our daily stand-ups. During those meetings, their team showed us their progress and asked for clarification. We also discussed various issues then too. Their communication was great and they never made assumptions.

We had several different document types where we clarified goals. They also noted opportunities for improvements. Their team identified assumptions that needed to be changed based on user information. They tried to understand user scenarios as best as possible.

While they were supposed to create a JIRA project, it wasn’t a problem because they didn’t do development work and showed us their progress in every meeting. When we renewed the contract, I commented on the situation because a JIRA project’s critical for development and Clarika understood.

What did you find most impressive about them?

Clarika asked valuable questions about our expectations and the product. Their team also made suggestions to help us better reach our goals. When we wanted a function, they presented designs that enabled it. Their team came up with nice designs. For example, their team looked into our content logistics and content management. They came up with an approach that allows us to update and maintain content easily. Once the product’s built, we’ll be able to add content dynamically without it being too tightly bound to the structure. They not only listened to our needs but also our customers’ needs.

Are there any areas they could improve?

It would’ve been good to have a functional JIRA project set-up before we started but their designs were spot-on.

Please describe your company and your position there.

Imperial SA is a retail company oriented to furniture and construction specialists. I have been with CIO for 15 years

For what projects / services did your company hire Clarika?

For the development of the Customer App and the website optimize board cutting, with scrum methodology

What were your goals for this project?

Develop a mobile sales solution for our Clients and start with the digital transformation of the Company.

How did you select this vendor?

Clarika is recommended by Samsung Chile with a computer service provider with innovative solutions for sale

Describe the project in detail.

It began by the construction of an Epic History in which the scope that was intended to be achieved with the App was defined. 5 sprints were initially defined and user stories began to be developed in detail. The expectation was met and an extension was made to incorporate new features collected from the Customer feedback

What was the team composition?

A Product Owner A Scrum Master Senior A Developer Xamanin Senior A Developer Xamanin Junior A QA 1/2 time A UX 1/2 time

Can you share any outcomes from the project that demonstrate progress or success?

Today you can download our App Imperial SA from Google Play or Apple Stores, review products and prices, optimize dashboards and buy

How effective was the workflow between your team and theirs?

At the beginning it cost us the coordination by technical details in the conference tool that we used, since the Imperial team is in Chile and the Clarika in Argentina. But once this problem has been resolved, the work has been very productive and fluid.

What did you find most impressive about this company?

Clarika has a very good level of professionalism and extensive experience in agile methodologies. They show a strong level of commitment from her formidable team.

Are there any areas for improvement?

For now very agreeable.

Please describe your company and your position there.

I work in a food services laboratory, in the process management area. My job is to optimize the processes flow and automatize tasks in order to focus the time investment in creating value for the clients.

For what projects/services did your company hire Clarika?

We hire Clarika to enhance the communication with our clients over the course of two year long projects. The punctual need was to develop a mobile app for the clients, to notify them whenever a task is completed and allow them to have an up-to-date report of the completion % of their project. In order to have that app, a web backend had to be developed too.

What were your goals for this project?

To have the app deployed and our needs met in the project due date. To understand the agile methodology and incorporate it, and to be able to participate in the project with my vision.

How did you select this vendor?

We asked to a developer friend to recommend us companies. We considered 4 companies, and we select clarika between them because of the price-quality: they were a settled company with resources, seniority, they seemed to be motivated and they catched our needs quickly.

Describe the project in detail.

Scope Android and iOS app, web backend. We needed to input data in the backend and it has to be uploaded to a server, so we can visualize that data in our mobile apps. We needed to upload photos and text. And also to download MS Excel reports of the backend with the data. We have 1 project owner contributing to the develop, with daily meetings and guidelines.

The vendor was needed to provide design, development, content creation, and to contribute with their own point of view to improve the client experience. The first 3 meetings were to understand the company policy and the market, a few mock ups were presented and then the web develop started to run.

What was the team composition?

1 Designer - UX/UI 1 web developer 1 hybrid app developer 1 project manager 1 technical leader 1 QA 1 product owner Uniform over the time

Can you share any outcomes from the project that demonstrate progress or success?

The app have just been deployed.

How effective was the workflow between your team and theirs?

Excelent, with daily meetings and the Atlassian Jira complement the follow up was very easy. In the early sprints it was more complicated and rough, but it got much better to the end.

What did you find most impressive about this company?

How easy they understood our needs and how they interpreted the key points to make the system flow easy and focused on the client. They're able to cooperate with our product owner based on their agile experience. The warmth of the team.

Are there any areas for improvement?

The service charge description, the company policy explanation. The Atlassian Jira management. The joint of the operational and commercial areas.

Please describe your company and your position there.

I am an IT manager at a private medicine provider company with 25 years of experience in the health services market and headquartered in Argentina.

For what projects/services did your company hire Clarika?

We had an app but it was only for information purposes so, we decided to update it to allow our users to manage their services and locate service providers. Plus, to generate specific content and notifications that would allow users to be always updated.

What were your goals for this project?

To create a self-management channel and allow our users to find their service providers according to their current location. Thus, simplifying the access to information so they can find services; dimishing phonecalls and visits.

How did you select this vendor?

We did some research among local providers and Clarika offered what we needed to a fair prices. We chose them based on their experience and scalability they offer.

Describe the project in detail.

Once we found them, we had a couple of meetings were searched all the needed information regarding our requirements. Communications with our management system and all the segments our new mobile app needed to have.

Our main challenge was to gather all the information our clients might need in the same place, plus, creating a self management plaftform were they could consult their pending invoces, service credentials and to print payment coupons to pay for their pending bills, 

We also created a list of services providers so the users could geolocate the closest to them and contact them in case of a medical emergency

What was the team composition?

We were always in touch with the project manager who lead the project development, with his team work and always had us updated on any advances, he was also pending on all the new requirements and adjustments that we could request.

Can you share any outcomes from the project that demonstrate progress or success?

In the last months we passed from having 2000 to 85000 registered users in the app's platform and more than 5000 downloads just in the Android platform. 

We have a rate of more than 3 stars in Google Play and a great commitment on continuous improvement based on those ratings. 

How effective was the workflow between your team and theirs?

Having a project manager assigned, the communications were always simple and effective. We just had to send an email to reach any agreement.

What did you find most impressive about this company?

Their drive to innovate, and that translates to a better experience for our users.

Are there any areas for improvement?

We haven't detected any.

Please describe your company and your position there.

I'm the Head of Architecture for a leading Maritime software provider. We're a truly global company comprising 13 fully-owned offices in 11 countries worldwide.

For what projects/services did your company hire Clarika, and what were your goals?

We needed the ability to scale our team and skills to quickly respond and adapt to market trends. Clarika provides the much needed flexibility that a big corporation like ours inevitably fails to achieve in its own.

How did you select this vendor and what were the deciding factors?

We considered them along with 3 other vendors in different continents. From day one Clarika was the most responsive and proactive of them all, delivering estimates and organizing the interviews faster than we could process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Clarika's resources has been allocated to the modernization of our product line, all resources report directly to the Company's Head of Architecture and work along side our own development team.

How many people from the vendor's team worked with you, and what were their positions?

Clarika provided a Senior Fullstack Engineer fluent in .NET + Angular and is currently in the process of procuring a second one.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The source code was delivered on time and within the expected level of quality.

Describe their project management style, including communication tools and timeliness.

Project management was not outsourced.

What did you find most impressive or unique about this company?

We've been impressed by their timely responses and strong commitment to the project.

Are there any areas for improvement or something they could have done differently?

No complaints whatsoever.

Please describe your company and your position there.

Co-innova is a space for entrepreneurial training, coworking and corporate offices with all the professional services available to boost the dreams of business creators, passionate and innovative.

In co-innova we offer a unique work space, modern and with panoramic views located in the Córdoba Business Tower (Intelligent Building) in the heart of Nueva Córdoba. I am co-founder of Co-innova.

For what projects/services did your company hire Clarika?

Custom software We are working together to have an Intranet where all our co-workers can hire the different services, be in contact with each other and generate networking spaces through the platform.

What were your goals for this project?

Have a solid intranet and work with our technology partner to keep evolving.

How did you select this vendor?

Through recommendations that have had excellent experiences.

Describe the project and the services they provided in detail.

Clarika was responsible for the survey, analysis and evaluation of feasibility, team building, technological suggestions and project monitoring.

What was the team composition?

3 developers, 1 qa, 1 business analyst, 1 scrum master.

Can you share any information that demonstrates the impact that this project has had on your business?

Our expectations are being met, and we are convinced that it will increase community engagement.

How was project management arranged and how effective was it?

It was very effective and necessary since we do not have technical personnel in our organization. From the beginning we arrange a 1 scrum master for the entire duration of the project.

What did you find most impressive about this company?

The way of working with agile methodologies, dedication and effort. The responsibility and focus on capturing the needs of the business and the value-added proposal that has been added to our project.

Are there any areas for improvement?

At the moment we have not detected anything to request that they improve.

Please describe your company and your position there.

I work at a digital marketing agency that markets digital products

For what projects/services did your company hire Clarika?

We hired Clarika to help us develop a proof of concept and MVP for one of our clients.

What were your goals for this project?

The goals were to develop a proof of concept, a prototype and a minimum viable product to be able to market it and test it with real potential customers

How did you select this vendor?

We selected this vendor by referrals and personal contacts

Describe the project and the services they provided in detail.

The digital product develop was an app for one our clients that was interested in developing a B2B marketplace.

What was the team composition?

Project Managers, developers, marketing specialist, SEO

Can you share any information that demonstrates the impact that this project has had on your business?

This project accomplished a great minimum viable product

How was project management arranged and how effective was it?

Product design and definition was defined by our team and Clarika. Tech teams and marketing teams

What did you find most impressive about this company?

They know a lot about mobile apps, technologies, and UX and UI. Great knowledgable diverse team

Are there any areas for improvement?

There is always room for improvement ...overall they did a great job

Please describe your company and your position there.

I'm the marketing manager at a beer production company.

For what projects/services did your company hire Clarika?

For this particular case, we hired them to develop a web site.

What were your goals for this project?

To develop a web page.

How did you select this vendor?

Another company recommended them to us.

Describe the project and the services they provided in detail.

They developed the website.

What was the team composition?

It was three people: a web developer, a project manager, and a QA tester.

Can you share any information that demonstrates the impact that this project has had on your business?

The project was delivered in a timely manner as agreed.

How was project management arranged and how effective was it?

It was effective.

What did you find most impressive about this company?

Their fast response times were impressive.

Are there any areas for improvement?

There is nothing I could mention here.

Please describe your company and your position there.

Business Development Vulcano manufactures swimming pool products

For what projects/services did your company hire Clarika?

We hired Clarika to help develop a mobile app that when along with our IoT, Big Data, Real Time Analytic MVP so that pool maintenance workers could have the right data in the palm of their hand.

What were your goals for this project?

Our goals were to develop a mobile application that was user friendly, accurate, easy to use and fast.

How did you select this vendor?

Referrals

Describe the project in detail.

We worked with an engineering company to help us create the sensors that collected the data but we needed to get the data displayed in a mobile application. We hired Clarika to help us develop the mobile app part of the project since it is one of their specialties.

What was the team composition?

UX/UI Programmers Project Managers

Can you share any outcomes from the project that demonstrate progress or success?

We were very happy with the way Clarika worked with us and with the engineering team. A critical part of the project was getting the mobile application to pick up the real time analytics information produced by the IoT sensor and big data. Clarika's team is extremely polite and courteous.

How effective was the workflow between your team and theirs?

Excellent. We used Asana

What did you find most impressive about this company?

Their experienced UX and UI team and there ability to avoid problems

Are there any areas for improvement?

Everything went well