Huenei IT Services

Introduce your business and what you do there.

I am an operational support systems manager at Telecom Argentina.

What challenges were you trying to address with Huenei IT Services?

They've provided a specialized team that has assisted us with several projects. 

What was the scope of their involvement?

They've completed projects using Java and have delivered services related to databases and analysis profiles.

What is the team composition?

We have been working with them for a long time, and the number of resources is different depending on the project. We have had up to 30 people, but, at the moment, we are working with 15.

How did you come to work with Huenei IT Services?

When I started working with my current employer, they were already working with Huenei, so I am not sure how exactly the company found them at first.

However, after some years, the company evaluated its IT partners, and Huenei was selected again. They are not the only company we work with though, we have other partners.

How much have you invested in them?

We've invested bout 1000–1200 Argentine pesos (approximately $20 USD) per hour, per person.

What is the status of this engagement?

I've been working with my current company since 2010, and when I started they were already working with Huenei.

What evidence can you share that demonstrates the impact of the engagement?

We have a good relationship with them, and we've had mostly positive results. In general, we're happy with them.

How Huenei IT Services perform from a project management standpoint?

We've always had staff working with us, but we manage the project. As for communications, their staff maintains a very good communication channel with us.

What did you find most impressive about them?

They're understanding and flexible with our requirements, and they've shown us that they're committed to our projects.

Are there any areas they could improve?

Something they could improve is how long they take to find their resources in the market. They could be more dynamic when it comes to finding replacements and new staff.

Introduce your business and what you do there.

I work in HR for a technology firm. We’re primarily dedicated to developing IT solutions for financial institutions. The company has about 1,000 employees and around 30 years in the market.

What challenge were you trying to address with Huenei IT Services?

My company has been working with Huenei IT Services for about 10 years now. We hired them to provide staffing services. 

What is the team composition?

I’ve been directly in touch with three people.

How did you come to work with Huenei IT Services?

They were already working with the company when I started here, which was about ten years ago. We have continued working with them because they’re very professional, serious, efficient, and kind. We also consider the feedback of the rest of the inner-IT team, and they are happy with their work.

We have a very high demand for development, so we work with other companies along with Huenei IT Services, and they are one of the suppliers we don’t want to lose.

How much have you invested with them?

My company spends between 10–20 million Argentine Pesos (approximately $167,500–$335,000 USD) per year.

What is the status of this engagement?

Our needs change over time, so we don’t always have active contracts. My company has been collaborating with Huenei IT Services for a long time, but we had a reactivation of contracts in 2017. We continue to work with them.

What evidence can you share that demonstrates the impact of the engagement?

They make us feel secure and calm. We know that they have good operations and take good care of their staff, which is very valuable to us. 

How did Huenei IT Services perform from a project management standpoint?

We don’t use any project management tools. We handle the hiring processes and payments with them, but we manage the projects ourselves. We usually communicate by email. They’re very responsive and have good communication. 

What did you find most impressive about them?

Their reliability, security, constant communication, and willingness to collaborate has been most impressive.

Are there any areas they could improve?

Huenei IT Services could be more proactive about offering candidates. They could also have more professionals than the ones they have now.

Introduce your business and what you do there.

I’m the IT business solutions manager at an insurance company. I’m in charge of technology, apps, and business solutions. We’re a branch of an Italian insurance company that has about 75,000 employees around the world. We work with companies and individuals through about 50 local offices and digital channels. 

What challenge were you trying to address with Huenei IT Services?

We needed help managing our site and developing various projects.

What was the scope of their involvement?

We have been working with Huenei IT Services for a while on different projects. They help us with payment management. They also provide indirect channel management to our site for our strategic partners and producers. The team has worked on digital frontends and mobile apps. They mainly use SQL and PL/SQL for our projects. They’re currently doing site maintenance.

What is the team composition?

This always depends on the project and our needs. 2–3 people are working with us on site maintenance. Someone else was also working on the website.

How did you come to work with Huenei IT Services?

We have been working with them for so long that I don’t remember how we found them in the first please. We continue choosing them, though. They are very professional and honest, and we feel comfortable working with them.

How much have you invested in them?

We’ve had several projects, so I couldn’t tell you.

What is the status of this engagement? 

The partnership began in 2014 or 2015, but I don’t remember exactly when. The work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

They’re great at selecting which developers work on specific projects. The developers are high-quality. Huenei IT Services does a great job on the HR side keeping their employees motivated.

How did Huenei IT Services perform from a project management standpoint?

We manage the projects ourselves, so I couldn’t say anything in that regard. 

What did you find most impressive about them? 

I think I have already mentioned it all.

Are there any areas they could improve?

I couldn’t say anything.

Introduce your business and what you do there.

I work in the IT department of a retail company based in Argentina.

What challenge were you trying to address with Huenei IT Services?

We needed to hire more staff for some of our IT projects.

What was the scope of their involvement?

They provided staff augmentation services. We hired a project leader, a developer, and a functional analyst. One of our requirements is that the developers must be on-site at our offices.

What is the team composition?

Currently, I am working with two people.

How did you come to work with Huenei IT Services?

Our procurement team has a catalog of suppliers. Whenever a project comes up they do the bidding process and choose among those suppliers the option for a given project. 

What is the status of this engagement?

We started working with them 2 years ago. 

What evidence can you share that demonstrates the impact of the engagement?

They have been very good. They have presented us with candidates who met our specific needs in a very short period of time. The ones we hired adapted to the projects very well. It's hard to find companies that can work on-site, but they did. 

So the results were great, we are still working with them and are looking forward to continuing. We hope to renew our contract with them.

How did Huenei IT Services perform from a project management standpoint?

They just provide the staffing resources and we manage the projects ourselves.

What did you find most impressive about them?

They are very agile. Huenei IT brought us the resources we needed very quickly and offered a very competitive price.

Are there any areas they could improve?

Maybe they could work on getting closer to their own team as they have developers working on-site on other projects. They often feel more like a part of our team than theirs.

Introduce your business and what you do there.

I'm the development manager at an insurance company called Experta.

What challenges were you trying to address with Huenei IT Services?
 
We rely on Huenei IT Services for staff augmentation. They supply resources mainly for our Java and PowerBuilder development projects. 

What was the scope of their involvement?

Our core software is developed on PowerBuilder with an Oracle database. The other part of the development is on Java. Huenei IT Services is one of several companies that support our development efforts.

What is the team composition?

There are currently around seven developers working with us. 

How did you come to work with Huenei IT Services? 
 
They’re very well known in Argentina, and their account managers provide good services. That’s why we continue working with them.

How much have you invested in them?

We spend around 10 million ARS (approximately $180,000 USD) per year.
 
What is the status of this engagement?

We’ve worked with them for around 2–3 years, now, starting in 2018.

What evidence can you share that demonstrates the impact of the engagement?

Their developers are responsible and professional, and they provide good work. Even though we’ve only hired them for a specific service, their developers have become a part of our team.  

How did Huenei IT Services perform from a project management standpoint?

We manage the project ourselves using their resources, so that’s on us.

What did you find most impressive about them?

They are always available and have great communication.

Are there any areas they could improve?

They could work more on integrating their developers into their own company. I imagine, if they only work directly with us, they might start to lose contact with their own company.

Introduce your business and what you do there.

I'm the technical project manager for an AI voice assistant platform.

What challenge were you trying to address with Huenei IT Services?

We reached out to Huenei IT Services to help develop the Spanish language functionality of our AI voice assistant platform. 

What was the scope of their involvement?

Huenei IT Services is assisting with the development of our AI platform, using our internal technology to incorporate features that allow the app to understand Spanish speakers. 

What is the team composition? 

Our team has evolved over time, so we've worked with 8–10 developers throughout the engagement. 

How did you come to work with Huenei IT Services?

I wasn't involved in the selection process.

What is the status of this engagement?

We've been working together since around July 2018.

What evidence can you share that demonstrates the impact of the engagement?

They've been a great partner overall. They're flexible when it comes to dealing with shifting priorities and timelines as needed. The tools they're using to accomplish their work have also evolved well. They're able to employ creative workarounds to some of the problems we've encountered along the way. 

How did Huenei IT Services perform from a project management standpoint?

They've had a very consistent approach to project management, providing regular summaries of work in progress and next steps. They've been agile and adapted well to rapid priority changes, handling the work on a week by week basis as it evolves. 

What did you find most impressive about them?

They've provided a very competent technical lead. They have been very reliable overall when it comes to keeping the team at capacity, even as resources working on our project have changed.

Are there any areas they could improve?

Nothing major comes to mind.

Introduce your business and what you do there.

I’m the IT manager at a financial entity.

What challenge were you trying to address with Huenei IT Services?

We hired Huenei IT Services to develop a system aimed for client segmentation.

What was the scope of their involvement?

It is a central system used by different applications to know what business executive is assigned to each client. Their team used JavaScript as a development language. They also provided personnel to outsource services.

What is the team composition?

We worked with a team of six.

How did you come to work with Huenei IT Services?

Huenei IT Services had a commercial operation with our bank. One of our branches referred them to us.

How much have you invested with them?

We spent around $50,000.

What is the status of this engagement?

We started working with Huenei IT services about six or seven years ago.

What evidence can you share that demonstrates the impact of the engagement?

It was a great experience working with Huenei IT Services. The development their team did was key for our business. It has an excellent performance.

How did Huenei IT Services perform from a project management standpoint?

All deadlines were met. We had project follow-up committees with excellent communication.

What did you find most impressive about them?

We have a very good relationship with them. We can reach agreements easily. Communication with their team makes everything flow and work better.

Are there any areas they could improve?

Sometimes we had delays, but they were fixed quickly.

Introduce your business and what you do there.

I’m the software development manager at an airport management company that controls over 20 airports across the country. We’re in charge of all the systems and apps, and also hire and manage solutions for them.

What challenge were you trying to address with Huenei IT?

We developed our core systems that manage the airports and their air cargo. Huenei IT works with us on the roadmap and maintenance of those systems.

What was the scope of their involvement?

For airport management, we use .NET and JavaScript. When managing the air cargo, we use mainly JavaScript and Oracle. Sometimes their team works on developing mobile apps for us.

What is the team composition?

We work with seven people at our offices, and there are seven team members working at their office.

How did you come to work with Huenei IT?

We employ an open bidding process. For another project, we chose Huenei IT and saw great results. They were scoring higher in other bids, so we selected them for more new projects.

What is the status of this engagement?

We’ve been working with them for about 2–3 years, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The results are excellent. Huenei IT is well-organized, helping us manage roadmap and development matters, separately. Before they were all mixed up, but now we have two working groups. One is dedicated to long-term projects, while the other is focused strictly on development.

How did Huenei IT perform from a project management standpoint?

Their team connected to our project management software. Each month, I receive a report that displays all the tasks and hours per person. This helps me keep control of the work and projects.

What did you find most impressive about them?

Huenei IT’s team exhibits many strengths. The developers they have based in our office are frequently checked on by their staff. I appreciate that. Also, as we hire more developers, they assign a single point of contact that distributes the work amongst them. This process is a great advantage in time and resource matters. The developers are productive and capable. We save money because they don’t have a high personnel rotation.

Are there any areas they could improve?

I don’t have anything negative to say.

Introduce your business and what you do there.

I’m the IT manager at a portfolio investment company based in Argentina.

What challenge were you trying to address with Huenei IT Services?

We engaged with Huenei IT Services for development work.

What was the scope of their involvement?

Huenei IT Services built our company an app for iOS and Android.

What is the team composition?

I met with a few people including a project manager, three developers, and a QA tester. I’m not sure if they had a bigger internal team working on the app.

How did you come to work with Huenei IT Services?

I had talked with them before this project came about. I found their profile interesting and heard great things. When we started the project, we made a list of potential suppliers and chose Huenei IT Services. We were impressed by their references and price.

What is the status of this engagement?

We started working with Huenei IT Services in June 2017. The work continued until a few months ago.

What evidence can you share that demonstrates the impact of the engagement?

As with every project, adjustments need to be made, but their team did an excellent job. Huenei IT Services created a successful application for my company. They were honest and worked to make proposed improvements when needed.

How did Huenei IT Services perform from a project management standpoint?

Their team was exceptional at communication. If there were any issues, we could talk to them, and they were open to hearing our feedback. Jira was our main project management tool.

What did you find most impressive about them?

Their biggest strength is their communication.

Are there any areas they could improve?

I can’t think of anything at the moment.

Introduce your business and what you do there.

I am a development manager for an insurance company.

What challenge were you trying to address with Huenei IT Services?

 They provide us with outsourcing services. They find and manage developers for us, most of them work home office. We lead .Net development projects with coordinated teams.

What was the scope of their involvement?

Development projects have included .NET, C#, Model View, and SQL databases.

What is the team composition?

The team has scaled from two to eight developers.

How did you come to work with Huenei IT Services?

The team reached out to us with a proposal for serving as our supplier. However, we wanted to diversify and eventually formed the current development-based partnership.

 What is the status of this engagement?

We started working with them in 2017 and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We are very happy with their work. They are very efficient, retain excellent resources, and have ideal HR policies.

How did Huenei IT Services perform from a project management standpoint?

Our team does project management. However, communication with Huenei IT Services is great.

What did you find most impressive about them?

Their communication skills and HR policies stand out.

Are there any areas they could improve?

We are very pleased with their work.